

If an item being returned was part of a bundle or with a promotional discount, and everything is not being returned – don’t worry. Reimbursements on returns lacking proof of purchase may be denied or limited, and state sales tax and fees will not be reimbursed. Once the product is received, we will process it and ship out a replacement within 7 days of receipt of the return. Since it was our error, we will provide you with a prepaid return shipping label. If you happen to receive an item that is defective, the incorrect product, or if it is damaged in shipping, please fill out the RMA form (click here) and select the appropriate reason for return. We are not responsible for returns not received.
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If you received a free item, or discount, by purchasing multiple items together, you will lose that benefit if all items are not returned together.If any parts, including accessories and packaging, are not returned, a partial refund may be granted.Items that are dented, scratched, broken, damaged, etc. Items must be in a like-new condition.If it is not, the return will be refused by our warehouse. The RMA number MUST be on the outside of the box.Exchanges will be shipped out within 7 business days of the receipt of the return.Depending on your bank’s processing time, it may take up to 7 business days after we process the return for the credit to reflect on your account.



We can help you if you have questions, be it about the control system, the choice of drives or in general about the construction of CNC milling machines and the conversion of lathes. We have a lot of experience in building and operating CNC milling machines and lathes. We also consult you when it comes to choosing the right components. Our suppliers are the original manufacturers, with us you buy tested branded goods. In addition to manufacturing controllers, we also trade in the necessary components. As a dealer we have a large stock of components for machine building and automation, which we offer in this store. The CNC milling machines we build ourselves produce many small parts, e.g. We use lathes and milling machines for this, but we also use our 3D printers a lot. We also manufacture the prototype construction and the test fixtures ourselves. In addition to the development and production, the testing of the products is also carried out here. We manufacture our products in-house on our own machines, and this for over 20 years now - made in Germany.
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As an engineer for microelectronics, I design hardware and also develop the software for it. About Rocketronics Rocketronics was founded in 1999 as a family business by Louis Schreyer.
